# FormSG User Guide ## FormSG User Guide - [What is FormSG?](https://guide.form.gov.sg/introduction/what-is-formsg.md) - [What data can FormSG handle?](https://guide.form.gov.sg/introduction/what-data-can-formsg-handle.md) - [Is FormSG secure?](https://guide.form.gov.sg/introduction/is-formsg-secure.md) - [Features](https://guide.form.gov.sg/introduction/features.md) - [Features (To update to)](https://guide.form.gov.sg/introduction/features-to-update-to.md) - [What's new](https://guide.form.gov.sg/introduction/whats-new.md) - [What's new (To update to)](https://guide.form.gov.sg/introduction/whats-new-to-update-to.md) - [Basic guide](https://guide.form.gov.sg/user-guides/basic-guide.md): Basic Guide contains all you need to know to start using FormSG! - [Login](https://guide.form.gov.sg/user-guides/basic-guide/login.md) - [Admin dashboard](https://guide.form.gov.sg/user-guides/basic-guide/admin-dashboard.md) - [Create form](https://guide.form.gov.sg/user-guides/basic-guide/create-form.md) - [Modes](https://guide.form.gov.sg/user-guides/basic-guide/create-form/modes.md) - [Create form](https://guide.form.gov.sg/user-guides/basic-guide/create-form/create-form.md) - [Using templates](https://guide.form.gov.sg/user-guides/basic-guide/create-form/using-templates.md) - [Create fields with AI](https://guide.form.gov.sg/user-guides/basic-guide/create-form/create-fields-with-ai.md) - [Create form (To update to)](https://guide.form.gov.sg/user-guides/basic-guide/create-form-to-update-to.md) - [Using templates](https://guide.form.gov.sg/user-guides/basic-guide/create-form-to-update-to/using-templates.md) - [Create fields with AI](https://guide.form.gov.sg/user-guides/basic-guide/create-form-to-update-to/create-fields-with-ai.md) - [Edit form](https://guide.form.gov.sg/user-guides/basic-guide/edit-form.md) - [Header and instructions](https://guide.form.gov.sg/user-guides/basic-guide/edit-form/header-and-instructions.md) - [Thank you page](https://guide.form.gov.sg/user-guides/basic-guide/edit-form/thank-you-page.md) - [Publish form](https://guide.form.gov.sg/user-guides/basic-guide/publish-form.md) - [Export Responses](https://guide.form.gov.sg/user-guides/basic-guide/export-responses.md) - [Export Responses (to be updated to)](https://guide.form.gov.sg/user-guides/basic-guide/export-responses-to-be-updated-to.md) - [Add or Remove Collaborators](https://guide.form.gov.sg/user-guides/basic-guide/add-or-remove-collaborators.md) - [Settings](https://guide.form.gov.sg/user-guides/basic-guide/settings.md) - [Advanced guide](https://guide.form.gov.sg/user-guides/advanced-guide.md): Now that you know all the basics, it is time to level up and explore what you can do on FormSG! - [Workflows (to update to)](https://guide.form.gov.sg/user-guides/advanced-guide/workflows.md): Adding workflows to your forms lets multiple people fill in and/or approve the form in sequence. - [Example use cases](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/example-use-cases.md) - [Create a form with workflow](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/create-a-form-with-workflow.md) - [Managing responses](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/managing-responses.md) - [Results dashboard](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/managing-responses/results-dashboard.md) - [Sending reminders](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/managing-responses/sending-reminders.md) - [Status tracking link](https://guide.form.gov.sg/user-guides/advanced-guide/workflows/managing-responses/status-tracking-link.md) - [Secret key extension](https://guide.form.gov.sg/user-guides/advanced-guide/secret-key-extension.md) - [Formatting](https://guide.form.gov.sg/user-guides/advanced-guide/formatting.md): You can use markdown to do some basic formatting on your form - [Short links / QR code](https://guide.form.gov.sg/user-guides/advanced-guide/short-links-qr-code.md) - [Email confirmations, PDF and verification](https://guide.form.gov.sg/user-guides/advanced-guide/email-confirmations-pdf-and-verification.md) - [Logic](https://guide.form.gov.sg/user-guides/advanced-guide/logic.md) - [Signatures](https://guide.form.gov.sg/user-guides/advanced-guide/signatures.md) - [Singpass and MyInfo](https://guide.form.gov.sg/user-guides/advanced-guide/singpass-and-myinfo.md) - [Pre-fill](https://guide.form.gov.sg/user-guides/advanced-guide/pre-fill.md) - [Ranking options](https://guide.form.gov.sg/user-guides/advanced-guide/ranking-options.md) - [Restricted Access](https://guide.form.gov.sg/user-guides/advanced-guide/restricted-access.md) - [Verified SMSes](https://guide.form.gov.sg/user-guides/advanced-guide/verified-smses.md) - [Webhooks](https://guide.form.gov.sg/user-guides/advanced-guide/webhooks.md) - [Email / SMS campaigns](https://guide.form.gov.sg/user-guides/advanced-guide/email-sms-campaigns.md) - [Custom documents](https://guide.form.gov.sg/user-guides/advanced-guide/custom-documents.md) - [Payments](https://guide.form.gov.sg/user-guides/advanced-guide/payments.md): Citizens can now pay for fees and services directly on your form. We partner with Stripe, a payment provider, to bring you a safe and reliable payment experience. - [Features](https://guide.form.gov.sg/user-guides/advanced-guide/payments/features.md) - [Cost and benefits](https://guide.form.gov.sg/user-guides/advanced-guide/payments/cost-and-benefits.md) - [Payment field](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-field.md) - [Payment field (to be updated to)](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-field-to-be-updated-to.md) - [UAT platform (testing)](https://guide.form.gov.sg/user-guides/advanced-guide/payments/uat.md) - [Payment workflows](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-workflows.md) - [Payment integrations / automations](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-workflows/payment-integrations-automations.md): You can integrate payments with external systems using our webhooks functionality. - [Payment websites](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-workflows/payment-websites.md) - [Pre-filling payment value](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-workflows/pre-filling-payment-value.md) - [Payment results](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payment-results.md) - [Payout reports](https://guide.form.gov.sg/user-guides/advanced-guide/payments/payout-reports.md): Payouts are how money from your payers gets deposited into your bank account. Depending on your payout schedule, funds from your transactions will be paid out to your bank account on a rolling basis. - [Stripe dashboard features](https://guide.form.gov.sg/user-guides/advanced-guide/payments/stripe-dashboard-features.md) - [Launch checklist](https://guide.form.gov.sg/user-guides/advanced-guide/payments/launch-checklist.md) - [Multi-respondent form Guide](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide.md): A multi-respondent form (MRF) allows collecting form responses by multiple respondents, sequentially in a single form. - [Features](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/mrf.md) - [Example use cases](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/example-use-cases.md) - [Create Multi-respondent form](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/mrf-1.md) - [Managing responses](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/managing-responses.md) - [Results dashboard](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/managing-responses/results-dashboard.md) - [Sending reminders](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/managing-responses/sending-reminders.md) - [Status tracking link](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/managing-responses/status-tracking-link.md) - [MRF roadmap](https://guide.form.gov.sg/user-guides/multi-respondent-form-guide/mrf-roadmap.md) - [FAQ](https://guide.form.gov.sg/faq/faq.md) - [Phasing out Email mode](https://guide.form.gov.sg/faq/faq/phasing-out-email-mode.md) - [Simplifying form modes](https://guide.form.gov.sg/faq/faq/simplifying-form-modes.md) - [Access](https://guide.form.gov.sg/faq/faq/access.md) - [Form](https://guide.form.gov.sg/faq/faq/form.md) - [Fields](https://guide.form.gov.sg/faq/faq/formfields.md) - [Attachments](https://guide.form.gov.sg/faq/faq/attachments.md) - [Storage](https://guide.form.gov.sg/faq/faq/storage-mode.md) - [Storage (to update to this)](https://guide.form.gov.sg/faq/faq/storage-mode-1.md) - [Emails](https://guide.form.gov.sg/faq/faq/emails.md) - [Singpass, Myinfo](https://guide.form.gov.sg/faq/faq/singpass-myinfo.md) - [Signatures](https://guide.form.gov.sg/faq/faq/signatures.md) - [Developers / IT teams](https://guide.form.gov.sg/faq/faq/developers-it-teams.md) - [Payments](https://guide.form.gov.sg/faq/faq/payments.md) - [Payment field](https://guide.form.gov.sg/faq/faq/payments/payment-field.md) - [Onboarding](https://guide.form.gov.sg/faq/faq/payments/onboarding.md) - [Fees, payment and payout](https://guide.form.gov.sg/faq/faq/payments/fees-payment-and-payout.md) - [Receipt / Invoices](https://guide.form.gov.sg/faq/faq/payments/receipt-invoices.md) - [Process flows](https://guide.form.gov.sg/faq/faq/payments/process-flows.md) - [Payment webhooks](https://guide.form.gov.sg/faq/faq/payments/payment-webhooks.md) - [Stripe security and support](https://guide.form.gov.sg/faq/faq/payments/stripe-security-and-support.md) - [Stripe account management](https://guide.form.gov.sg/faq/faq/payments/stripe-account-management.md) - [Multi-respondent forms](https://guide.form.gov.sg/faq/faq/mrf.md): Some frequently asked questions! - [Creating forms](https://guide.form.gov.sg/faq/faq/mrf/creating-forms.md) - [Routing Forms](https://guide.form.gov.sg/faq/faq/mrf/routing-forms.md) - [Filling in forms](https://guide.form.gov.sg/faq/faq/mrf/filling-in-forms.md) - [Managing form responses](https://guide.form.gov.sg/faq/faq/mrf/managing-form-responses.md) - [Webhooks](https://guide.form.gov.sg/faq/faq/mrf/webhooks.md) - [Forms with workflow (to use this)](https://guide.form.gov.sg/faq/faq/forms-with-workflow.md): Some frequently asked questions! - [Creating forms](https://guide.form.gov.sg/faq/faq/forms-with-workflow/creating-forms.md) - [Routing forms](https://guide.form.gov.sg/faq/faq/forms-with-workflow/routing-forms.md) - [Filling in forms](https://guide.form.gov.sg/faq/faq/forms-with-workflow/filling-in-forms.md) - [Managing form responses](https://guide.form.gov.sg/faq/faq/forms-with-workflow/managing-form-responses.md) - [Known issues](https://guide.form.gov.sg/faq/faq/known-issues.md): Last updated: 14 Aug 2025 - [Updates to admin email notifications](https://guide.form.gov.sg/faq/faq/updates-to-admin-email-notifications.md) - [Get Help](https://guide.form.gov.sg/contact/get-help.md) - [Ask a Peer Expert](https://guide.form.gov.sg/contact/ask-a-peer-expert.md) - [Telegram](https://guide.form.gov.sg/contact/telegram.md) --- # Agent Instructions This documentation is published with GitBook. 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