🔐Is FormSG secure?

Are form responses collected secure?

• Form responses submitted are stored in encrypted format and/or sent directly to email addresses indicated.

• During form creation, the user’s client/browser generates a secret key that is never seen by the FormSG team. The secret key is used to activate your form, unlock and view responses, ensuring that only form admins can access and view responses.

• FormSG does not store any form response data in our servers. If you opt to receive emails, do ensure mailboxes are not over-capacity, or else form responses will be lost.

Should our servers be compromised, attackers would not be able to view all form response data unless they have access to your forms, secret keys and inboxes.

What is Form's infrastructure? (Developers)

FormSG has undergone rigorous penetration testing, vulnerability assessment and infrastructure review by both world renowned security testers and CSG.

FormSG's infrastructure consists of:

• NodeJS web servers, hosted on AWS Singapore zone.

• MongoDB Atlas for managing NoSQL database that stores only form fields and not response data, hosted on AWS Singapore zone.

• AWS SES is used to send out mails, which are not open mail relays, have valid SPF and DKIM records, and encrypts form data before sending.

• Cloudflare SSL web servers protection with Anti-DDoS protection and Web Application Firewall.

• Datadog is used for website performance and availability monitoring.

• AWS CloudWatch for alarms.

• CloudTrail for activity monitoring.

• GuardDuty for threat intelligence monitoring and attachment virus scanning.