Simplifying form modes

What's happening?

Period	What is happening?
July (Exact date TBC)	Storage mode/ Single-respondent forms and Multi-respondent forms are merging into a simplified form mode. Admins will see the latest version of FormSG and no longer need to choose between modes when creating a new form.

Why is FormSG simplifying form modes?

Admins previously must choose between modes when setting up their forms, which adds a layer of decision-making and complicates the setup process. For those new to FormSG, it was one more thing to figure out before building anything.

Having two modes also meant that the FormSG team had to support and document two modes. This duplication of effort slows down team's development limits the team's ability to implement newer improvements quickly.

Frequently asked questions

What happens to the forms I've already created?

Your existing forms are not affected and will continue to work as normal. No action is needed for now.

What is a legacy form?

Legacy form refers to storage mode/Single-respondent forms that were created before we simplified the modes. They continue to work as normal.

I used to create Storage mode/Single-respondent forms. How do I do that now?

Simply click on "Create form" at the admin dashboard. The latest version of forms works the same way — you can build your form, collect responses, and export data without setting up a workflow.

I created a new form and I see a “Workflow” section. Do I have to use it?

No. Workflow is optional. It's there if the form needs to be routed to multiple people for input or approval. If you just need a simple form, you can ignore it and your form will work as normal.

I used to create Multi-respondent forms. How do I do that now?

Simply click on "Create form" at the admin dashboard. Once your form is set up, select “Workflow” from the side navigation to build your workflow.

I need to create a new form with Payments, or Myinfo Children. What should I do?

On the form set-up page, you'll see at the bottom: "Need payments or Myinfo Children fields? Use the legacy version of FormSG." Click "legacy version of FormSG" link to create a form using the legacy version of FormSG, which supports these features.

I created a new form but now realise I need payments or Myinfo Children. What should I do?

You'll need to duplicate your form into the legacy version of FormSG. Here's how:

1. Duplicate your existing form from the admin dashboard. This will copy over all your form fields and settings.

2. On the form set-up page, click "legacy version of FormSG" to create a form using the legacy version of FormSG.

Still have questions?

Please contact support.