Stripe account management

Are there charges to opening Stripe account?

There are no charges and minimum amount to transact to opening and maintaining the Stripe account.

Managing Stripe business accounts

Before you connect FormSG to Stripe, do note that there are various ways you can organise yourself within your agency.

Some pointers:

• The email that you sign up to Stripe is not a business account

• A business account creation is an action you may do after signing in

• You may have more than 1 business acount you are a member of

• Only team members with "administrator" and "developer" role can connect FormSG to Stripe with their email address. However only "administrator" can change bank account.

• Each business account can only have 1 bank account

• Changes to Stripe business account are logged under security history.

Here are some examples on how you may organise:

1. 1 form connected to 1 Stripe account In this case, a payment form has been created by an owner. He/she has added a collaborator with the "view" only permissions. They connect to their agency's business account on Stripe which has an administrator who may or may not be the form owner. This business account is linked to the agency's official bank account.

   

2. 2 forms (or more) connected to 1 Stripe account In this second example, two forms are being connected to the same business account on Stripe. The payouts will be still 1 lump sum to the agency bank account.

   
3. x forms connected to 2 Stripe accounts (or more) with different bank accounts In the next example, the agencies decided to keep their business accounts separate because they have different bank accounts. In these case, both bank accounts will receive their own payouts.

   
4. x forms connected to 2 Stripe accounts (or more) with same bank account In the last example, an agency might want to create more business accounts but the payouts lead to the same bank account. In this case, the bank account will different payouts from the different business accounts separately in a given day. This would happen if an agency decides to create different business accounts for different use cases (e.g. donations, fees) or departments (pharmacy, academy).