Onboarding

What do I need to start collecting payments?

You will need to open up a Stripe account and link it with FormSG. Stripe is a payment provider that is PCI DSS v3.2.1 compliant, the highest level in the payment industry.

To use FormSG payments, you simply need to do these 4 steps:

• Get budgeting for fees if required

• Create a Stripe account

• Connect to Stripe

• Edit payment field

• Publish!

In order to enjoy government rates:

• Provide documents and Stripe account ids to Stripe

See our launch checklist.

Who should create Stripe account or approve documents?

Account creation is left up to agencies. Typically the Stripe accounts are held by the Finance team while the business/ops admins will handle the forms. For approval/signing of documents, this can be sent to directors/finance.

Which MOE schools are eligible for special pricing?

Stripe can only extend Government rates to Government entities / fully owned by Government entities. If your school is "Government Owned" and can be found to be in this MOE portal, they can extend the government rates to you.