> For the complete documentation index, see [llms.txt](https://guide.form.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.form.gov.sg/faq/faq/payments/fees-payment-and-payout.md). # Fees, payment and payout ### I am seeing a blank screen on the payment page You may have to test the form submission on your personal devices as you may not be able to view the checkout page on WOG/intranet laptop. ### What are the payment modes supported? Currently, we supported credit/debit cards, PayNow (Stripe), Apple Pay and Google Pay. You may change the payment methods you want to support in your Stripe dashboard. Go to settings > payment methods > your account > edit settings. ([Guide](https://guide.form.gov.sg/user-guides/payments/stripe-dashboard-features#payment-methods)) ### Do I need to pay transaction fees? Yes. The fees are automatically deducted from the amount collected on FormSG. Hence you receive the net amount after fees have been deducted. However, government agencies and healthcare clusters can enjoy preferential rates. Verify with your email at form.gov.sg/payments to download deck that shows the discounted rates and our calculator. ### Are there additional fees other than transaction fees? All fees on Stripe are subjected to GST with the exception of card transaction fees. For card payments, the bank might issue a 3DSecure verification and this would incur a small fee paid completely to the issuing bank. ### Is non-SGD supported? For use of Stripe cards, yes. You will still collect the full amount indicated in SGD indicated on your form and the fees will be calculated and deducted accordingly. ### How do I configure bank account This can be done on your Stripe dashboard only by the administrator role. You can search for "bank account". ### Can I block international cards? Yes you can do so using Radar. This is free on if you are under government pricing. Read more [here](https://support.stripe.com/questions/block-a-card-based-on-location-using-radar). ### When does the payment arrive in the bank account? Stripe will consolidate all transactions in a day and do a single deposit into your bank account. On the government arrangement:\ \ **Card payments**: 3 business days **PayNow**: 1 business day --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://guide.form.gov.sg/faq/faq/payments/fees-payment-and-payout.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.