You may have to test the form submission on your personal devices as you may not be able to view the checkout page on WOG/intranet laptop.
Currently, we supported credit/debit cards, PayNow (Stripe), Apple Pay and Google Pay.
You may change the payment methods you want to support in your Stripe dashboard. Go to settings > payment methods > your account > edit settings. (Guide)
Yes. The fees are automatically deducted from the amount collected on FormSG. Hence you receive the net amount after fees have been deducted.
However, government agencies and healthcare clusters can enjoy preferential rates. Verify with your email at form.gov.sg/payments to download deck that shows the discounted rates and our calculator.
All fees on Stripe are subjected to GST with the exception of card transaction fees.
For card payments, the bank might issue a 3DSecure verification and this would incur a small fee paid completely to the issuing bank.
For use of Stripe cards, yes. You will still collect the full amount indicated in SGD indicated on your form and the fees will be calculated and deducted accordingly.
This can be done on your Stripe dashboard only by the administrator role. You can search for "bank account".
Yes you can do so using Radar. This is free on if you are under government pricing. Read more here.
Stripe will consolidate all transactions in a day and do a single deposit into your bank account. On the government arrangement: Card payments: 3 business days
PayNow: 1 business day
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