Managing form responses

Will subsequent respondents be able to view previous form responses?

Yes. However, MRF currently does not support the ability to hide previous responses from subsequent respondents. Do get in touch with us if this is an important feature for your needs!

Can I track the sequential flow of my form with workflow?

Yes, you can do that by viewing the 'Results' page of your FormSG. You will be able to view the workflow status and the pending step of a workflow and in the CSV file.

To view the status of each submission (Pending/Completed/Approved/Not Approved), refer to the columns "Workflow Status" and "Pending response at".

By clicking into each submission or downloading the CSV, you will also be able to see which rows have missing columns, i.e. fields which have not been filled.

Can I send a follow-up email to respondents/approvers for pending submissions?

Yes, simply identify 'Pending' submissions on the Results page and click on the 'Send reminder' button, which will send a reminder email for pending respondents/approvers to take action.

Do note that there is no limitation on reminders for each submission, please refresh the page to click the 'Send Reminder' button again.

Can I send reminders via Chat messaging applications/SMS?

Not currently supported.

Can reminders be sent automatically after X days?

No — reminders are manually triggered via the "Send Reminder" button on the dashboard.

Please submit a feature request.

Can I notify others on the outcome of a form submission?

Yes, you can notify both the form respondents and external parties through the "email notifications" page under settings.