Fields

How do I insert a question?

You can use our drag and drop builder by holding the field you wish to create, and placing at the spot desired.

Differences between radio, checkbox and dropdown field?

For 6 or fewer choices, it is advisable to use a radio button, as there are only few options to display. Vice versa, we recommend using dropdown for more than 6 choices. If you require your respondents to choose multiple options, you can create a checkbox field.

Can I change my existing field to another type?

No it is not possible as they are structurally different. You may recreate the fields if necessary using our drag and drop builder.

Can I change the sequence of the fields?

Yes, you can reorder the fields by clicking and dragging the entire field to where you want it.

How do I increase attachment size limit? And what if there are many attachments for my form?

The current attachment size limit for each form submission is 20mb for now due to limitations of mail attachment limit.

As the smallest unit you can attach per attachment field is 1 MB, you can have up to 20 attachment fields on your form.

There is no limit on the total size of attachments across all form submissions.

Can logic support (blank)?

Logic enhancements is in our product development roadmap. If you are interested in sharing your use case for our research, please fill in this form: Feature Requests.

Is there a character limit for short answer and long answer fields?

There is currently a 10,000 character limit for both fields.

Can we attach videos for respondents to view?

It is currently not possible to embed videos directly. But you can put a link on the form for the respondents to click.

Excel responses from table style questions are clumped into one line, how do I separate them?

• Open the excel sheet

• Select the entire column of the responses

• Go to the Data tab and choose Text to Columns > Delimit by comma (,).